Service · Cleaning Management System

Every task assigned, proven and reported

Next-generation digital task orchestration and field workforce command. Paperless assignment, live site telemetry and photographic proof on every job.

(01)Platform

Digital transformation in facility operations

CMS is an all-in-one digital solution engineered to automate and elevate site operations. By consolidating task assignments, performance tracking and visual proof into a unified platform, it guarantees total accountability, operational efficiency and real-time SLA visibility across every project cluster.

100% digital workflow

Paperless job assignment and instant activity logging.

Real-time telemetry

Live site tracking and active workforce monitoring.

Verified SLA compliance

Mandatory photographic proof for complete auditability.

(02)Masalah / Penyelesaian

Bridging the gap in site operations

Task Execution

Unverified task execution, with no evidence a job was done.

Mandatory before and after photo logging with timestamping.

Reporting Speed

Slow manual reporting compiled by hand after the fact.

Real-time data sync to the central Smart Dashboard.

Scheduling

Misaligned periodic schedules drifting out of step with the site.

Automated daily, weekly and monthly task queues.

Administration

High administrative overhead spent compiling physical reports.

One-click SLA compliance with CSV and Excel export.

(03)Operational Control

End-to-end operational control

Four columns of digital performance management, from the moment a task is raised to the report that closes it.

01

Task automation

Streamlines routines, periodic schedules and urgent supervisor requests into a unified digital queue.

02

Real-time visibility

Live status monitoring across all active sites, job clusters and assigned operational specialists.

03

Accountability & proof

Mandatory visual verification, before and after, with area metadata attached before task closure.

04

Automated SLA reporting

Instant conversion of raw field logs into downloadable, client-ready performance metrics.

(04)Field Execution

Four steps on the ground

SwipeTask, the field specialist’s interface, designed for zero operational friction.

A GGIS cleaning specialist reviewing his task list on the SwipeTask app in a service corridor

1

Hub access

The specialist logs in to view project clusters, create activity logs or access supertasks.

2

Task queue

Reviews structured periodic routines, daily, weekly and monthly, with clear site location IDs.

3

Instruction & SOP

Accesses detailed task scopes, sweeping, mopping, wiping, paired with area instructions.

4

Visual verification

Captures live timestamped before and after photos before using the swipe-to-end gesture.

(05)Task Queuing

Flexible queuing and allocation

Structured modules for every operational scenario, from the routine to the urgent.

An ad-hoc activity log being raised, with a photo attached and the entry marked logged

Activity logs

Instant creation of ad-hoc activity records for unexpected or emergency site needs.

A recurring schedule calendar with routine days marked and two periodic routines queued

Periodic schedules

Automated recurrence routines for high-pressure jet washing, litter picking and chute cleaning.

An urgent supertask being dispatched to a supervisor, ahead of the standing task queue

Supertasks

High-priority, time-sensitive assignments pushed directly to supervisors or specialised teams.

(06)Quality Assurance

Fraud-proof quality assurance

Eliminating false task completion claims. Every job closes against evidence, not against a tick box.

Dual-photo protocol

Requires live capture of before-job and after-job states directly inside the app interface.

Location metadata

Links every photo submission to the specific site cluster, zone and client location.

Anti-bypass control

Workers cannot complete or swipe off a task without attaching valid visual evidence.

A commercial washroom photographed before and after servicing, the soiled state above and the cleaned state below

Before

After

(07)Telemetry

Real-time operational telemetry

The central control room for managers and stakeholders, refreshing on its own.

Placeholder for the CMS live status panel

Live status panel

Completion percentages, pending queues and active worker count, refreshing on their own.

Placeholder for the CMS interactive site map

Interactive site maps

Geographical distribution of active project clusters and ongoing tasks.

Placeholder for the CMS analytics and reporting view

Analytics & reporting

Hourly, daily and monthly breakdowns, exportable to CSV or PDF in one click.

Live status panel

Real-time completion percentages, pending queues and active worker count.

Interactive site maps

Geographical distribution of active project clusters and ongoing tasks.

Automated analytics

Hourly, daily and monthly breakdown graphs monitoring team efficiency.

One-click reporting

Export complete audit logs to CSV or PDF for client verification and payroll integration.

(08)Nilainya

What property owners and managers gain

Dense tropical planting inside a commercial building lobby, seen from above

Unlocking maximum asset value through digital excellence, without adding headcount to supervise it.

Enhanced transparency

Full visibility into ground operations without needing physical micro-management.

Guaranteed SLA compliance

Consistent service quality backed by verifiable photographic evidence.

Cost and time efficiency

A drastic reduction in administrative hours spent compiling physical reports.

Scalable infrastructure

Easily deployable across commercial buildings, residential estates and industrial parks.

(09)Mulakan Perbualan

Transform your cleaning operations today

Schedule a live demonstration of the CMS platform and see how your site operations look once every task carries its own proof.